November 15, 2006

 
 

BOOST DIRECT-MAIL RESPONSE

The idea behind a direct-mail campaign is to elicit a response from the reader. In fact, that’s pretty much its sole M.O. So what can you do to bump up your next campaign’s response rate?

Of course, you need to begin with the right audience and the right message or offer. Beyond that, there are a number of time-tested, response-generating techniques you can use:

  • Include a response mechanism. This could be a mail-back postcard, fax-back sheet, business-reply envelope or toll-free number.
  • Offer something special exclusively to readers – a free booklet, discount on product or services, consultation, trial offer, etc. Put a time limit on the offer to create a sense of urgency and dissuade readers from tossing it in their to-do piles.
  • End letters with a P.S. that reiterates your offer or reemphasizes an important point. Eighty percent of readers will read the P.S.
  • Bulky, substantial-looking pieces create intrigue and are more likely to be opened than flat letters.
  • If you include an order form, make it stand out by using color and/or a unique design. A well-designed form has better “pull” than an ordinary-looking one.
  • Letters should be graphically interesting and easy on the eye by incorporating indented paragraphs, underlined words and portions in color.
  • Use friendly, approachable language and avoid being too technical or business-like.
  • Guarantee your product, service or offer.

Need help getting a better response?

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