January 14, 2007

 
 


FIVE WAYS TO JUMPSTART YOUR NEW YEAR
Want to stir things up in 2007?
Ready to do something new and exciting?
Read on.

1. Start a Customer-Loyalty Program
Reward loyal customers and keep them coming back. A loyalty program could be as simple as a frequent-buyer incentive (buy five, get one free; retain us for six months, get the seventh month half price; etc.) or as elaborate as a point system, which ultimately allows clients to collect on great gifts (dinner out; night on the town; weekend away). One of our colleagues—a home-renovation company—uses the latter system and recently sent a client and his wife to the Caribbean for a week.

2. Launch a Referral Program
Referrals are one of your most valuable assets—and you should encourage them by rewarding those who refer business to you. A simple, handwritten thank-you note is, of course, de rigueuer. Better yet, how about sending a small, thoughtful gift or gift card? Our home-renovation buddies (cited above) award points to referrers, so clients who use and refer their services can rack up points like crazy ... and get themselves to the islands more quickly.

3. Think Free
It is often said that the most important word in the world of marketing is “free.” Think of something you can offer your target market for free—free tips, a free consultation, a free seminar, a free how-to guide, a free newsletter—then play it up like crazy in your advertising materials. “Free” almost always boosts response rate.

4. Create Strategic Partnerships
Align with companies whose businesses complement yours and see how you can work together, share clients and/or promote each other. For example, law practices and financial firms are often natural “complementers.” Mr. Law Practice could send out a note on his letterhead offering clients a complimentary consultation by Ms. Financial Firm. And she could do the same for him. Retailers can work with other retailers in a similar way. If you own a restaurant, offer customers a discount coupon to your favorite store. In return, the store owner gives customers a free-drink voucher for your restaurant. There is very little investment involved in these opportunities, so think about who you can team up with—be creative!

5. Dial Up Sales with an 800 Number
Ads bearing an 800 number are more widely noticed and generate a much better response rate than those with regular numbers. In fact, twice as many people respond to an 800 number versus a non-toll-free number. Why? Well, it’s free (see point #3). But it also signifies to people that you’re big, professional and legitimate (even if you’re small and working out of your basement). Toll-free numbers are now affordable, so consider getting one today.

Need help launching a new program?
Contact the Turtles TODAY for marketing tools that
jump start your program.

Or, visit our Web site to learn more
about us and our services.

 

 
 
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call us at 732-269-2454.

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